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Terms of Service

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Lockrr ("the Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service. These Terms apply to all users of the Service.

2. Service Description

Lockrr is a zero-knowledge password manager that provides secure storage and management of passwords, credit card information, secure notes, and other sensitive data. The Service includes:

  • Secure password storage and generation
  • Credit card and payment information management
  • Secure notes and document storage
  • WiFi network password management
  • Two-factor authentication support
  • Data import and export capabilities
  • Security monitoring and breach alerts

3. Privacy and Security

Lockrr implements zero-knowledge encryption architecture. This means:

  • We cannot access your master password or decrypt your vault data
  • All encryption and decryption happens locally on your device
  • Your data is encrypted before it leaves your device
  • We cannot recover your data if you lose your master password

Please review our Privacy Policy for detailed information about how we handle your data.

4. User Responsibilities

You are responsible for:

  • Maintaining the security of your master password
  • Keeping your account credentials secure
  • Backing up your vault data regularly
  • Using the Service in compliance with applicable laws
  • Not sharing your account with others
  • Reporting security concerns immediately
  • Ensuring your device is secure and up-to-date

5. Service Availability and Limitations

While we strive to maintain high availability, we do not guarantee:

  • Uninterrupted access to the Service
  • Specific response times or performance levels
  • Compatibility with all devices or browsers
  • Availability during maintenance periods

We may perform maintenance, updates, or modifications that temporarily affect service availability. We will provide reasonable notice for scheduled maintenance when possible.

6. Disclaimers and Limitations

Data Loss Disclaimer: You are responsible for backing up your data and maintaining the security of your master password. We cannot recover your master password or decrypt your data if you lose access to your account.

Service Disclaimer: The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: In no event shall Lockrr be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

7. Acceptable Use

You agree not to use the Service to:

  • Store or transmit illegal content
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Interfere with the Service or other users
  • Use the Service for commercial purposes without permission
  • Reverse engineer or attempt to extract source code

8. Account Termination

We may terminate or suspend your account at any time for violation of these Terms. You may delete your account at any time through the Service. Upon account deletion, all your data will be permanently removed from our servers.

9. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Lockrr operates, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

support@lockrr.app